At PUHLER， there has always been a group of people who walk on and on，They are the most shining coordinates around us to lead and inspire us to be more shining ourselves.

They are the cultural pioneers of PUHLER, always adhere to the core values of "innovation, enterprise, efficiency and win-win", adhere to their respective positions, and practice the grand vision of "becoming the world's leading CNC machine tool and grinding and dispersion system solution provider".

Liao Jian, who joined PUHLER for 6 years, has served nearly a thousand customers from traditional chemical industry, large health industry to material industry. With excellent professional ability and excellent service ability, he led the department team to achieve good performance. Under the situation of continuous downward market in recent years, he helped the company still make great progress in the business fields of chemical industry, pharmaceutical industry and new materials. Market share continues to grow and customer satisfaction continues to climb.

01

6 years of deep cultivation and persistence

accumulated "professional depth"

In order to develop business, Liao Jian often travels thousands of miles to conduct business negotiations, and is a "pioneer" in the eyes of leaders and colleagues who always travel quickly on the business road.

He has been rooted in the front line all the year round, almost all over the country, visiting and understanding the needs of customers in various regions, and running the market according to the needs, looking for users, and taking orders.

In terms of service, no matter when, as long as the customer needs, he can arrive at the scene at the first time, understand the situation, and actively communicate, from the experiment, technology and process exchange to project acceptance, the whole process to provide guarantee for the smooth production of customers. Because of Liao Jian's excellent working ability, even in the case of continuous downward market in recent years, the business sector he is responsible for is still making great progress, market share continues to grow, customer satisfaction continues to rise, and it has become one of the company's main profitable businesses.

"In the world of marketing, there is no so-called shortcut, only personal unremitting efforts and sincere efforts", along the way, Liao Jian firmly believes that time will reward all efforts to pay people.

"7x24 hours" is his service requirement, no matter when and where, in the face of customer consultation, Liao Jian will strive to give a detailed reply in the first time (it is common to catch a plane at three o 'clock in the morning and reply to customer information at four o 'clock in the morning), always "serving customers and giving back to customers" as the core concept of work, and exchange customers' "pay" with professionalism and sincerity.

02

High quality service,

create excellent reputation

In recent years, due to the complex and changing situation at home and abroad, the upstream and downstream industry chain transformation and upgrading and other factors, the sales of grinding machines are also facing greater difficulties and challenges.

However, we see that against the trend, under the guidance of the company's business strategy and the leadership of the management, the company's revenue is still stable and upward. Talking about the company's business development in recent years, Liao Jian said that all this is hard-won, based on PUHLER's strong competitive advantages.

Liao Jian on the competitiveness of PUHLER views: the business scope of the grinding machine industry covers many key areas, different customer groups for products, services and other aspects have different requirements, including product accuracy, product functionality and professional level of service personnel, especially the head of the enterprise's large projects, the selection of equipment suppliers is very high standards.

As a leader in the field of micro-nano process grinding and polishing equipment and drive control integrated multi-axis CNC system, PUHLER has mastered the "key technology of wet grinding fineness of solid particles in liquid media up to 50 nm" and has a deep understanding of industry needs, creating a targeted "service + technology + product" service chain closed-loop. With "technology + elite team" to achieve the best and most convenient solutions to customers, so that customers can get everything they want in PUHLER, with a high degree of service to strengthen customer loyalty and improve the company's reputation.

Group company since 2007 began to deeply plough the field of grinding machine, nearly two decades of time we have served many head enterprises in all walks of life, in close cooperation with these enterprises, the company's leaders in the industry changes, product applications, and resource integration, are unique insights, with such ability is not a day's work. Therefore, compared with other enterprises in the same industry, we have been making continuous progress from the richness of product lines to the diversification of applications, from product functions to technical support.

"In the future, I believe that with the continuous improvement of key core technical strength and forward-looking development strategy, PUHLER will certainly be more promising" Liao Jian said with confidence.

3

Lead by example and never stop

As for the company's "meritocratic management" culture, Liao Jian agrees with this concept. From his own point of view, he requires himself to first set an example, high intensity demands on himself. Because the manager is a benchmark, the iron must be hard.

However, the current management mode is not strong management, let alone a management that issues instructions, but more needs to integrate personality charm and resource control management, which is a humanistic and warm management mode. Therefore, only by working hard and leading by example, can management be better realized. Only by modifying management thinking can we achieve the management of personality charm and character influence.

"If you have a problem, call Mr. Liao", this seems to be a joke, but the interpretation of everyone's great trust in him. As the leader of the team, he is brave, capable and good governance, dedicated to play, planning and deployment on the new road of opening up marketing, adjusting the rhythm, deep cultivation terminal, in everyone's heart, he is 24 hours a day can dedicate 20 hours to the work of people, but also a mentor and friend, leading the team to break through the difficulties and achieve one result after another, Build the team into a marketing team that is not afraid of challenges!

In team management, he also asked the team to focus on efficient work and empower the team. He believes that the difference between people lies in the attitude of doing things, and only those who are focused and professional can have innovative, efficient and professional quality. Therefore, the core values of "innovation, enterprising, efficient and win-win" have been running through all the service systems of Puhler people.

When it comes to future career planning, Liao Jian summed up the problem with the word "stick". As the leader of the team, in the future, he will continue to explore more changing areas with the mentality of entrepreneurs, explore more market resources, lead the team to stay close to the market, expand more customers, seize more opportunities, and lay a good foundation for the whole team. I hope I can lead the team to make a greater breakthrough in the business, help Piler to build a first-class brand in the grinding machine industry, and jointly realize the grand vision of "becoming the world's leading CNC machine tool and grinding and dispersion system solution provider"!